Privacy Policy
1. IntroductionInJoy Now Ltd (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or services.
2. Who we areInJoy Now Ltd
124 City Road, London, EC1V 2NX, United Kingdom
Company Number: 16216183
Email: explore@injoy.now
Phone: +44 7596 105226
We are an accredited member of InteleTravel. Bookings are covered under InteleTravel’s ABTA P7384 & ATOL 12022 protection where applicable.
3. What data we collectWhen you fill in a form on our website or interact with it, we may collect the following personal data:
- First Name
- Last Name
- Email Address
- Phone Number (optional)
- IP Address
- Device and usage data (via cookies – see our Cookie Policy)
4. How we use your dataWe use the data you provide for the following purposes:
- To send you the requested travel PDF guide
- To follow up with information about tours and travel services
- To provide customer support or respond to your inquiries
- To send occasional marketing emails or newsletters (with your consent)
- To improve our services, website performance, and user experience
The use of your personal data is carried out in the context of your interaction with our services, as described in our
Terms and Conditions.
5. Legal basis for processingWe process your personal data under the following lawful bases:
- Consent — when you provide your data and agree to receive the guide and updates
- Legitimate interest — to follow up with you regarding services you showed interest in
You can withdraw your consent at any time by contacting us at explore@injoy.now or clicking the unsubscribe link in our emails.
You may also request the complete removal of your personal data from our records by contacting us directly.
Providing your contact details is voluntary, but necessary to receive the guide and for us to follow up with the requested services.
6. Data sharing and international transfersWe do not sell or share your personal data with third parties for their marketing purposes.
Your data may be stored or processed using third-party services that help us operate our website and communicate with users. These may include:
- Web hosting providers (such as Tilda, hosted within the EEA)
- Cloud-based tools and platforms (such as email services or data storage systems)
Our website may contain links to third-party platforms (such as Instagram, TikTok, LinkedIn, YouTube, or WhatsApp). These services may collect data in accordance with their own privacy and cookie policies. We do not control the data processing practices of these external platforms and encourage users to consult their respective policies upon leaving our website.
Some of the third-party services we use may rely on cookies or similar technologies to collect usage data, such as your IP address, device type, or website interactions. This information is used to help us analyze website performance and user behavior.
For details about cookie usage and your rights, please see our
Cookie Policy.
If we transfer your personal data outside the United Kingdom, we will ensure that appropriate safeguards are in place. This may include:
- Transfers to countries with an adequacy decision by the UK government
- Standard Contractual Clauses (SCCs) approved for international data transfers
We primarily use service providers based in the European Economic Area (EEA) or other countries deemed to provide an adequate level of data protection under UK law.
7. Data securityWe implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. These include secure storage systems, access restrictions, and encryption where applicable. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
8. Data retentionWe retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements.
9. Your rightsDepending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to correct or update inaccurate or incomplete data
- The right to delete your personal data (“right to be forgotten”)
- The right to object to the processing of your data
- The right to data portability
- The right to withdraw your consent at any time
- The right to file a complaint with your local data protection authority
In the United Kingdom, the relevant supervisory authority is the Information Commissioner's Office (ICO).
Website:
www.ico.org.ukPhone: +44 303 123 1113
- The right to restrict the processing of your data
You may object to the use of your personal data for direct marketing at any time. If you do so, we will no longer use your data for such purposes.
To exercise any of these rights, please contact us at **explore@injoy.now**.
10. Automated decision-making and profilingWe do not use your personal data for automated decision-making or profiling.
All communications, decisions, and tour participation processes are handled manually by a human representative of InJoy Now Ltd.
11. Age restrictions and children's privacyOur services are intended exclusively for individuals aged 18 and over, as they may involve wine-related travel experiences. We do not knowingly collect personal data from anyone under the age of 18.If we learn that we have inadvertently collected data from a person under 18, we will delete it as soon as possible. If you believe that a minor has submitted personal data through our website, please contact us at explore@injoy.now.
12. International usersOur services are accessible globally, and we welcome users from different regions.
By using this website and submitting your personal information, you acknowledge and agree that your data may be collected and processed in the United Kingdom in accordance with UK data protection laws.
If you are located in a jurisdiction that imposes specific data protection requirements, we will take reasonable steps to comply with applicable local laws and ensure that your personal data is handled in a manner consistent with relevant legal obligations.
13. Cookies and trackingPlease refer to our Cookie Policy for information about how we use cookies and tracking tools on our website.
14. Changes to this policyWe may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted above.